Last updated: April 8, 2026
This policy explains how TCI Infotech AG collects and handles personal information when you visit tci-infotech.com or contact us using our forms.
When you fill out the contact form, we collect your name, business email address, phone number, company, subject, and any message you share. We also automatically collect technical data such as IP address, browser type, device, and operating system to defend against abuse and to keep the site stable.
We use contact details to respond to your inquiries, schedule meetings, and send occasional updates about our services. Technical data helps us maintain uptime, protect the site from threats, and evaluate user experience. We never sell personal data; analysis is always performed in aggregated or anonymized form.
With your consent, we may use cookies or similar technologies (see our Cookie Policy) to gather analytics data that improves performance.
The lawful bases for processing are your consent (when you submit the form) and our legitimate interest in responding to requests, ensuring security, and improving the website. We keep contact requests for up to 24 months unless you ask us to delete them sooner.
We do not disclose personal information to unaffiliated parties except to providers acting on our behalf, such as Zoho Mail for SMTP delivery, Google for analytics, and our cloud hosting partner. Each provider is contractually bound to protect the data and to process it only on our instructions.
We apply industry-standard controls such as TLS encryption, firewalls, and access logging to keep your data safe. Access to contact data is limited to authorized TCI Infotech personnel.
Depending on your jurisdiction, you may have rights to access, correct, port, or erase your data, to restrict processing, or to withdraw consent. You may also object to automated processing and you can lodge a complaint with your local data protection authority.
To exercise these rights, email info@tci-infotech.com. We will respond within 30 days.
For privacy questions or to update your preferences, contact us at info@tci-infotech.com.